Warranty & Returns

Return Policy

If you have an unused kit that you would like to return, please contact Giani AU within 60 days of the day of purchase for a full refund less our 5% re-stocking fee. Please be advised that return shipping will be at your cost.

Returns Address:

Giani Granite Paint
3/179 Lake Rd
Rotorua 3105
New Zealand

Limited Material Warranty

Giani warrants for a period of 12 months from the date of application, that its products are free from defects in materials and workmanship, when applied and maintained in accordance with proper surface preparation and application recommended by Giani. After 12 months, customers are expected to maintain their benchtops and take the proper care as listed under the FAQs/Instructions and cover any damages that ensue if care is not maintained.

The Warranty does not cover:

  1.  Dissatisfaction, problems, or damage due to application or maintenance other than as recommended by Giani in its printed labels and instructions.
  2. Labour costs (as this is a DIY kit and designed to be used by anyone and does not require the use of a contractor/professional painter).
  3. Damage due to accidents or damage caused by chemicals not approved for exposure by Giani.
  4. Minor chips or wear from excessive impact or friction.

This warranty gives you specific legal rights. Giani's sponge application process is designed specifically to achieve the optimal granite look. Failure to use this process may void the Warranty.

DATED: 06 JULY 2017